BIOCLIMATIC PERGOLA DELUXE

Our premium White Glove Delivery service ensures that your purchase is delivered to the room of your choice, fully assembled by our professional team, with all packaging materials removed. Please note that this service incurs an additional charge, based on your location and order value.

Important: Standard deliveries exclude assembly or installation. These services are offered separately through our service department and handled on a project-by-project basis.

We offer a convenient flat-rate delivery option for all eligible items shipped to a single address. Your order will be dispatched once all items are ready, and fees are based on the total order value and delivery location.

Note: Delivery services do not include assembly or installation. These are offered separately by our service department and require individual project assessment.

You may return eligible items within 14 days of delivery for a full refund, in accordance with Dutch consumer law. For Quick Ship upholstery items, the return period is 7 days. Items must be returned in their original condition and packaging, where possible.

For Made-to-Order products, a refund of up to 30% may be issued, depending on the nature of the product and its condition upon return. Please note that refunds are not applicable for custom projects once fabrication has begun.

All products are sold excluding assembly or installation services. These services are managed through our service department and handled separately, on a project-by-project basis. Upon request, our expert team can provide tailored installation services, including project verification and certification.

Pricing for assembly and installation varies depending on the scope of the project, location, and other factors. Please contact our service department for a personalized quote.